Call Center Representative For Telemedia Misr For Telecommunication 2016

Call Center Representative For Telemedia Misr For Telecommunication 2016

Call Center Representative Jobs In Egypt And Career In Telemedia Misr For Telecommunication Vacancies In Giza 2016

Employer Telemedia Misr For Telecommunication

Job Title Call Center Representative

Vacancy Deadline(mm/dd/yy) 3/17/2016

Languages Fluent English proficiency is a must.

 Languages English, Excellent

Country Egypt

City Giza

Job Category Telecommunications, Call Center, Customer Service

Job Type Full Time

Job Level Junior

-Determines requirements by working with customers. -Answers inquiries by clarifying desired information; researching, locating, and providing information. -Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. -Fulfills requests by clarifying desired information; completing transactions; forwarding requests. -Maintains call center database by entering information. -Keeps equipment operational by following established procedures; reporting malfunctions. -Updates job knowledge by participating in educational opportunities.

Qualifications -At least 1 year of experience -Fluent English proficiency is a must. -Very Good persuasion and communication skills - Good computer skills - Ability to handle tough situations/ handle hard calls/ Solve technical issues.

Gender Any

Car owner Any

Experience 1 - 2 Years.

Compensations Salary + KPIs + Social& Medical Insurance + Transportation

Salary (L.E.) 2000 – 4000

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